Tokyu Department Store

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Shibuya Station, Toyoko Store

Business information
  • Address

    2-24-1, Shibuya, Shibuya-ku, Tokyo

  • Main switchboard

    03-3477-3111 <Toyoko Store, Honten representative>

  • Store business hours:

    10:00-21:0011:00-22:30 (L.O. 22:00)
    Store Business hours from 10:00 to 21:00
    West Building 9th floor Tokyu Restaurant Floor
    [dining] From 11:00 to 22:30 order stop 22:00

    Note that some stores have different business hours. Specifically, please refer.

    Store Holidays

    Open everyday unless otherwise noted.

  1. Tokyu Department Store
  2. Shibuya Station, Toyoko Store
  3. Service Guide

Service guide service guide

We look for from service contents

superyarisutosabisu

Fitting adviser

  • The west, South Building 6th floor, the west, South Building 7th floor ladies' clothes / South Building 4th floor men's clothes, clothing Accessories

Salesperson with technical knowledge and technique about fitting advises measuring, size adjustment, styling.
[Japan Department Stores Association authorization]

Fitting adviser
Please talk with the staff who attached this badge.

Formal specialist

  • The west hall 7th floor Black Formal

Salesperson with technical knowledge about the clothing of ceremonial occasion advises accessories such as wearing and accessories, bag of formal wear.
[formal association authorization in Japan]

Formal specialist
Please talk with the staff who attached this badge.

Shoemaker

  • South Building 5th floor ladies' shoes

Salesperson with technical knowledge asks about request of visitor and helps with measurement and selection of shoes of foot.
[(Corp.) Foot and shoes and healthy meeting authorization]

Shoemaker
Please talk with the staff who attached this badge.

Sleep adviser

  • South Hall 8th floor Bedding

Salesperson with technical knowledge advises for more comfortable sleep about sleep environment of visitor including selection of bedclothing and flavor.
[sleep science laboratory authorization in Japan]

Sleep adviser
Please talk with the staff who attached this badge.

Counselor specialized in welfare tool

  • South Hall 8th floor health & care [healthy article, care article]

Salesperson with technical knowledge does advice that thought about improvement of quality of life of welfare tool to use about how to choose and how to use.
(we complete designated class of Ministry of Health, Labour and Welfare)

Counselor specialized in welfare tool
Please talk with the staff who attached this badge.

Jewelry coordinator

  • West Building 8th floor jewel

While salesperson with technical knowledge tells visitor about splendor of jewelry, we offer the most suitable jewelry along request.
[(Corp.) Association of Japanese jewelry authorization]

Jewelry coordinator
Please talk with the staff who attached this badge.

Clock certified technician

  • West Building 8th floor clock

Specialized certified technician accepts consultation such as repair.

Clock certified technician
Please talk with the staff who attached this badge.

Gift adviser

  • South Hall 8th floor Household Goods, Bedding / West Building 5th floor fashion goods and others

Salesperson with technical knowledge about gift-giving, gift advises present to important one.
[Japan Department Stores Association authorization]

Gift adviser
Please talk with the staff who attached this badge.

Rev. sake 唎 liquor

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises the history and straight production center, product properties, laying upon sake with dish, preservation method generally.
[sake service society, shutakumikenkyukairengokaimitometei]

Rev. sake 唎 liquor
Please talk with the staff who attached this badge.

Shochu Adviser

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises flavor and taste of shochu, laying upon tasting with way dish, preservation method generally.
[sake service society, shutakumikenkyukairengokaimitometei]

Shochu Adviser
Please talk with the staff who attached this badge.

Wine Adviser

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge asks about request of visitor and helps with selection of wine which matched meal.
[(Corp.) Japan Sommelier Association authorization]

Wine Adviser
Please talk with the staff who attached this badge.

Beer Taster

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises how to taste beer or evaluation method, laying upon taste, quality, style with dish generally.
[association of Japanese craft beer authorization]

Beer Taster
Please talk with the staff who attached this badge.
Convenient service about fashion

Of pantyhose wear; fitting room for substitute

  • West Building 2nd floor clothing accessories

Of pantyhose of purchase offer convenient exclusive fitting room to change.

Size adjustment of hat

  • West Building 2nd floor clothing accessories

We do size adjustment of hat of Ladies' thing of purchase. In addition, we attach rubber on the spot.

Adjustment of belt

  • West Building 2nd floor clothing accessories

We do drilling of belt of purchase on the spot.
※I take about special thing. (3-4 weeks)

The last measurement

  • South Building 5th floor ladies' shoes ALKA

We measure last using footprint and help with selection of shoes which matched foot of visitor.

Repair, maintenance Renovation

Repair of umbrella

  • West Building 2nd floor clothing accessories

We accept repair of umbrella only for article of purchase in our restaurant.

Size adjustment of hat

  • West Building 2nd floor clothing accessories

We do size adjustment of hat of Ladies' thing of purchase. In addition, we attach rubber on the spot.

Adjustment of belt

  • West Building 2nd floor clothing accessories

We do drilling of belt of purchase on the spot.
※I take about special thing. (3-4 weeks)

Feeling of fitting adjustment of ladies' shoes

  • South Building 5th floor ladies' shoes

It is limited to product of purchase in our sales floor.

Speed alteration of some fee required pants skirt

  • West Building 6th floor .7 floor ladies' clothes

Quick repairs for pants and skirts, as well as hemming services available.
It is limited to product of purchase in our <sales floor. > that finish time is different in the situation of congestion some fee required

Repair of bag, suitcase

  • South Building 4th floor travel goods

It is limited to maker brand with the handling in our restaurant.

Grind of knife

  • West Building 8th floor Kitchenware

We accept grind rectification of kitchen knife only for maker brand with the handling in our restaurant.

clock maintenance

  • West Building 8th floor clock

We accept various repair of clock including battery replacement.

We take order

order cake

  • Each Tokyu Food Show (Basement 1st floor) / Toyoko Noren Street (Shibuya mark city B1F) shop

We accept consultation about original cake.
※For more details, please ask the sales staff.

Name case of accessories ring

  • West Building 5th floor accessories

We put memorial day and initial in marriage ring of purchase.
※Please ask staff member for further information.

Name case of Handkerchief

  • West Building 2nd floor Handkerchief floor

We put initial and the name only for article of purchase in our restaurant.

We put the name to stationery

  • South Building 3rd floor Ginza Itoya

We put the name in album system notebook, leather accessory, writing implements, pencil, letterset of purchase.
(some products exclusion)

Business trip service of Eyeglasses, hearing aid

  • West Building 8th floor meganenikiyo

Specialized person in charge asks to home.
Please talk about area, Time & Date to sales floor.

To visitor accompanying child

Rental of stroller

  • West Building 1st floor .5 floor information

We loan type A, type B, combined use.

Babies' rest room

  • South Building 6th floor

Please use for diaper substitute, the nursing.

Ladies', child powder room

  • South Building 6th floor

Including restroom of infant size, babies' seat is available more comfortably.

To bean-curd refuse or inconvenient visitor

Rental of wheelchair

  • West Building 1st floor .5 floor information

We rent wheelchair to visitor of advanced age.

Rental of silver shopping cart

  • West Building 5th floor information

We rent silver shopping cart to visitor of advanced age.

Multipurpose powder room

  • South Building Basement 1st floor .5 floor .8 floor / West Building 9th floor

We install universal seat for adult in South Building 5F.

We do shopping without minding baggage

food same day delivery service

  • Tokyu Food Show (Basement 1st floor) service counter

"Food same day delivery service"
We send product of purchase to home on the day in food floor.
※Delivery area: Some whole Shibuya-ku, Meguro-ku, Setagaya-ku, Minato-ku (Aoyama, Akasaka, Azabu, Roppongi, platinum)
※Delivery charges: 540 yen <to ><1 tax-included mouth 25 kg of 1 packing>
(there is some exclusion product including frozen goods, cake.)
※By traffic conditions, delivery may be late.
※We intend for product which had you purchase this service in Tokyu Department Store Toyoko Store.