Tokyu Department Store

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Shibuya Station, Toyoko Store

Business information
  1. Tokyu Department Store
  2. Shibuya Station, Toyoko Store
  3. Service Guide

Service guide service guide

We look for from service contents

superyarisutosabisu

Fitting adviser

  • The west, South Building 6th floor, the west, South Building 7th floor ladies' clothes/South Building 4th floor men's clothes, clothing Accessories

Salesperson with technical knowledge and technique about fitting advises measuring, size adjustment, styling.
[Japan Department Stores Association authorization]

Fitting adviser
Please consult with the staff who put this badge.

Formal specialist

  • The west hall 7th floor Black Formal

Salesperson with technical knowledge about the clothing of ceremonial occasion advises accessories such as wearing and accessories, bag of formal wear.
[formal association authorization in Japan]

Formal specialist
Please consult with the staff who put this badge.

Shoemaker

  • South Building 5th floor ladies' shoes

Salesperson with technical knowledge asks about request of customer and helps with measurement and selection of shoes of foot.
[(Corp.) Foot and shoes and healthy meeting authorization]

Shoemaker
Please consult with the staff who put this badge.

Sleep adviser

  • South Building 7th floor Bedding

Salesperson with technical knowledge advises for more comfortable sleep about sleep environment of customer including selection of bedclothing and flavor.
[sleep science laboratory authorization in Japan]

Sleep adviser
Please consult with the staff who put this badge.

Jewelry coordinator

  • West Building 8th floor jewel

While salesperson with technical knowledge tells customer about splendor of jewelry, we offer the most suitable jewelry along request.
[(Corp.) Association of Japanese jewelry authorization]

Jewelry coordinator
Please consult with the staff who put this badge.

Clock certified technician

  • West Building 8th floor clock

Specialized certified technician accepts consultation such as repair.

Clock certified technician
Please consult with the staff who put this badge.

Gift adviser

  • South Building 7.8 floor Household Goods/West Building 5th floor fashion goods and others

Salesperson with technical knowledge about gift-giving, gift advises present to important person.
[Japan Department Stores Association authorization]

Gift adviser
Please consult with the staff who put this badge.

Master of sake 唎 liquor

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises history and straight production center, product properties, laying upon sake with dishes, preservation method generally.
[association of sake service society, liquor artisan society society authorization]

Master of sake 唎 liquor
Please consult with the staff who put this badge.

Shochu Adviser

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises flavor and taste, laying upon shochu with the way of tasting dishes, preservation method generally.
[association of sake service society, liquor artisan society society authorization]

Shochu Adviser
Please consult with the staff who put this badge.

Wine Adviser

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge asks about request of customer and helps with selection of wine which matched meal.
[(Corp.) Japan Sommelier Association authorization]

Wine Adviser
Please consult with the staff who put this badge.

Beer Taster

  • Tokyu Food Show (Basement level 1) Japanese and Western liquor department

Salesperson with technical knowledge advises how to taste beer or evaluation method, laying upon taste, quality, style with dishes generally.
[association of Japanese craft beer authorization]

Beer Taster
Please consult with the staff who put this badge.
Convenient service about fashion

Of pantyhose wear; fitting room for substitute

  • West Building 2nd floor clothing accessories

Of pantyhose of purchase offer convenient exclusive fitting room to change.

The last measurement

  • South Building 5th floor ladies' shoes ALKA

We measure last using footprint and help with selection of shoes which matched foot of customer.

Repair, maintenance Renovation

A feeling of fitting adjustment of ladies' shoes

  • South Building 5th floor ladies' shoes

It is limited to product of purchase in our sales floor.

Speed alteration of some fee required pants skirt

  • 6th floor, 7th floor ladies' clothes

Quick repairs for pants and skirts, as well as hemming services available.
It is limited to product of purchase in our <sales floor. > that the finish time is different in the situation of congestion some fee required

Repair of bag, suitcase

  • South Building 4th floor travel goods

It is limited to maker brand with the handling in our restaurant.

Grind of knife

  • West Building 8th floor Kitchenware

We accept grind fixing of kitchen knife only for maker brand with the handling in our restaurant.

We take order

order cake

  • Each Tokyu Food Show (Basement 1st floor)/Toyoko Noren Street (Shibuya Mark City B1F) shop

We accept consultation about original cake.
※For more details, please ask the sales staff.

Name case of accessories ring

  • West Building 5th floor accessories

We put memorial day and initial in marriage ring of purchase.
※Please ask staff member for further information.

We put the name to stationery

  • South Building 3rd floor Ginza Itoya

We put the name in album system notebook, leather accessory, writing implements, pencil, letterset of purchase.
(some products exclusion)

Business trip service of Eyeglasses, hearing aid

  • West Building 8th floor meganenikiyo

Specialized person in charge visits to home.
Please consult about area, Time & Date to sales floor.

To customer accompanying child

Rental of stroller

  • West Building 1st floor information

We will loan type A, type B, combined use.

Babies' rest room

  • South Building 6th floor

Please use for diaper substitute, the nursing.

Ladies', child powder room

  • South Building 6th floor

Including restroom of infant size, babies' seat is available more comfortably.

To bean-curd refuse or inconvenient customer

Rental of wheelchair

  • West Building 1st floor information

We rent wheelchair to customer of advanced age.

Multipurpose powder room

  • South Building Basement 1st floor, 5th floor, 8th floor/West Building 9th floor

We install universal seat for adult in South Building 5F.

food same day delivery service

food same day delivery service

  • Tokyu Food Show (Basement 1st floor) service counter

"Food same day delivery service"
On the day we will send product of purchase to home in food floor.
※Delivery area: Some whole Shibuya-ku, Meguro-ku, Setagaya-ku, Minato-ku (Aoyama, Akasaka, Azabu, Roppongi, platinum)
※Delivery charges: 880 yen <to ><1 tax-included mouth 25 kg of 1 packing>
(there is some exclusion product including frozen goods, cake.)
※By traffic conditions, delivery may be late.
※We intend for product which had you purchase this service in Tokyu Department Store Toyoko Store.
※Tokyu Bell performs delivery. http://www.tokyu-bell.jp