Service | for foreign customers Shibuya Station, Toyoko Store | Tokyu Department Store formula homepage

Service for customers of Service for foreign visitors foreign country

Store summary

It is terminal department store in downtown eminent in Japan called Shibuya that JR, private railroad, 8 lines in subway intersect. We do business from characteristic of station location to in all buildings 21:00 and, as shopping spot for woman of work return, do well.
Food street "Toyoko Noren Street" which is high quality that gathered theme park "Tokyu Food Show" of high sensitive meal full of entertainment characteristics that became instigator of underground shopping floors boom and well-known stores builds predominance overwhelming as big market of meal of Shibuya.
Including SHIBUYA scramble I, II located in front of the free intersection, we edit fashion, Accessories, cosmetics at original cut end. It is department store of future intention to be able to enjoy toward various age.

Access

Tokyu Toyoko Line, Denentoshi Line Shibuya Station
JR Shibuya Station
Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line Shibuya Station
Keio Inokashira Line Shibuya Station

It is each line Shibuya Station direct connection.

Detailed map

Floor service information

Tax exemption service

Customer wanting tax exemption procedure accepts at West Building 5th floor tax exemption counter. Please bring Passport by all means.

Tax exemption eligible person	One where it is within six months after we enter Japan including foreign tourist
Standard of tax exemption procedure	[general article] More than clothing, bag, shoes, jewelry, 5,400 yen including tableware, Craftwork <tax-included> After the purchase, please take outside Japan. [expendable supplies] Less than 540,000 yen more than cosmetics, food, alcoholic beverage, drink, 5,400 yen including supplement <tax-included> After the purchase, please take outside Japan within 30 days (special packing is necessary).

Tax exemption eligible person

One where it is within six months after we enter Japan including foreign tourist

Standard of tax exemption procedure

[general article]
More than clothing, bag, shoes, jewelry, 5,400 yen including tableware, Craftwork <tax-included>
After the purchase, please take outside Japan.

[expendable supplies]
Less than 540,000 yen more than cosmetics, food, alcoholic beverage, drink, 5,400 yen including supplement <tax-included>
After the purchase, please take outside Japan within 30 days (special packing is necessary).

※When it is less than 540,000 yen <tax-included>, we can free total amount of money of general article and expendable supplies from taxation more than 5,400 yen <tax-included>. After the purchase, please take outside Japan within 30 days (special packing is necessary).
※Even if it is tax exemption eligible product, about product of some shops, tax exemption procedure may not be possible.
※The person who was bought in (tax exemption counter Business hours) on the day of the purchase come to tax exemption counter.

Stroller rental

We rent stroller in shop to customer accompanying small child.
(West Building 1.5 floor information)

Available card

VISA, MASTER, AMEX, various credit card including JCB are available.

ginren card

The settlement by ginren card sets up possible terminal in Each floor.

Seven Bank ATM (cash dispenser)

It is ginren card and others, convenient ATM corresponding to various international card.
(West Building 5th floor, from 10:00 to 21:00)

Foreign exchange

There is not the handling in shop, but shows around foreign exchange counter of neighborhood.

Overseas delivery

We accept delivery to foreign countries of purchase product. for fee

Tourist information

By tourist information (Shibuya Station B2F Connecting Walkway) of Tokyu Tokyo Metro Shibuya Station, we help with solution that "we had trouble" with of tourists commencing with various reporting of Shibuya.