Tokyu Department Store


Shibuya Station, Toyoko Store

Business information
  1. Tokyu Department Store
  2. Shibuya Station, Toyoko Store
  3. Service for foreign customers

Service for customers of Service for foreign visitors foreign country

Store summary

The store appearance

It is terminal department store in downtown one of the best in Japan called Shibuya that JR, private railroad, 8 lines in subway intersect. We do business from characteristic of station location to in all buildings 21:00 and, as shopping spot for woman of work return, do well.
Food street "Toyoko Noren Street" which is high quality that gathered theme park "Tokyu Food Show" of high sensitive meal full of entertainment characteristics that became instigator of underground shopping floors boom and well-known stores builds predominance overwhelming as big market of meal of Shibuya.
Including SHIBUYA scramble I, II located in front of the free intersection, we edit fashion, Accessories, cosmetics at original cut end. It is department store of future intention to be able to enjoy toward various age.


  • Tokyu Toyoko Line, Denentoshi Line Shibuya Station
  • JR Shibuya Station
  • Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line Shibuya Station
  • Keio Inokashira Line Shibuya Station

It is each line Shibuya Station direct connection.

Floor service information

Tax exemption service

Customer wanting tax exemption procedure accepts at West Building 5th floor tax exemption counter. Take Passport by all means.

Tax exemption eligible people Where it is within six months after we enter Japan including foreign tourist
Standard of tax exemption procedure

[general article]
Clothing, bag, shoes, jewelry, 5,000 yen <tax-excluded> including tableware, Craftwork or more
After the purchase, please take outside Japan.

[expendable supplies]
Cosmetics, food, alcoholic beverage, drink, 5,000 yen <tax-excluded> including supplement or more, it is 500,000 yen <tax-excluded> or less
After the purchase, please take out into Japanese foreign territory within 30 days (special packing is necessary).

  • ※When it is 500,000 yen <tax-excluded> or less, we can free total amount of money of general article and expendable supplies from taxation 5,000 yen <tax-excluded> or more.
    After the purchase, please take out into Japanese foreign territory within 30 days (special packing is necessary).
  • ※Even if it is tax exemption eligible product, about product of some shops, tax exemption procedure may not be possible.
  • ※The person bought in (tax exemption counter Business hours) on the day of the purchase come to tax exemption counter.
Stroller rental

We rent stroller in shop to customer accompanying small child.
(West Building 1st floor information)

Available card

VISA, MASTER, AMEX, various credit card including JCB are available.

ginren card

The settlement by ginren card sets up possible terminal in Each floor.

Seven Bank ATM (cash dispenser)

It is ginren card and others, convenient ATM corresponding to various international card.
(West Building 5th floor, from 10:00 to 21:00)

Foreign exchange

There is not the handling in shop, but will show around foreign exchange counter of neighborhood.

Overseas delivery

We accept delivery to foreign countries of purchase product. for fee

Tourist information

By tourist information (Shibuya Station B2F Connecting Walkway) of Tokyu, Tokyo Metro Shibuya Station, we help solution that "was not appreciated" of tourists commencing with various reporting of Shibuya.