Tokyu Department Store

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Kichijoji Store

Business information
  • Address

    2-3-1, Kichijojihoncho, Musashino-shi, Tokyo

  • Main switchboard

    0422-21-5111

  • Store business hours:

    Food floor 10:30-18:00
    Basement 1st floor food floor 10:30-18:00

    Note that some stores have different business hours. Please contact us for more details.

    Store Holidays

    Except food floor, it will be closed temporarily on Sunday on Saturday, March 28, 29th.

  1. Tokyu Department Store
  2. Kichijoji Store
  3. Service Guide

Service guide service guide

We look for from service contents

Specialist service

Fitting adviser

  • 4th floor ladies' clothes/5th floor men's clothes, clothing

Salesperson with technical knowledge and technique about fitting advises measuring, size adjustment, styling.
[Japan Department Stores Association authorization]

Fitting adviser
Please consult with the staff who put this badge.

Gift adviser

  • Basement 1st floor food floor/1st floor clothing accessories floor/3rd floor Musashino Marche/5th floor men's apparel section/6th floor Household Goods floor/8th floor customer center

Salesperson with technical knowledge about gift-giving, gift advises present to important person.
[Japan Department Stores Association authorization]

Gift adviser
Please consult with the staff who put this badge.

Shoemaker

  • 1st floor ladies' shoes floor/5th floor Men's Shoes floor/6th floor Kids Haberdashery floor

Salesperson with technical knowledge asks about request of customer and helps with measurement and selection of shoes of foot.
[(Corp.) Foot and shoes and healthy meeting authorization]

Shoemaker
Please consult with the staff who put this badge.

Sleep master Sleep adviser

  • 6th floor bedclothing floor
  • (nemuriumu)

Salesperson with technical knowledge advises for more comfortable sleep about sleep environment of customer including selection of bedclothing and flavor.
[sleep science laboratory authorization in Japan]

Sleep master
Sleep adviser
Please consult with the staff who put this badge.

Food security adviser

  • Basement 1st floor food floor/3rd floor Musashino Marche

Salesperson with technical knowledge about "food safety" advises customer relief and security of food.
[Japan Department Stores Association authorization]

Food security adviser
Please consult with the staff who put this badge.

Master of sake 唎 liquor

  • Basement 1st floor Japanese and Western Liquors Section

Salesperson with technical knowledge advises history and straight production center, product properties, laying upon sake with dishes, preservation method generally.
[association of sake service society, liquor artisan society society authorization]

Master of sake 唎 liquor
Please consult with the staff who put this badge.

Sommelier

  • Basement 1st floor Japanese and Western Liquors Section

Salesperson with technical knowledge asks about request of customer and helps with selection of wine which matched meal.
[(Corp.) Japan Sommelier Association authorization]

Sommelier
Please consult with the staff who put this badge.

Shochu Adviser

  • Basement 1st floor Japanese and Western Liquors Section

Salesperson with technical knowledge advises flavor and taste, laying upon shochu with the way of tasting dishes, preservation method generally.
[association of sake service society, liquor artisan society society authorization]

Shochu Adviser
Please consult with the staff who put this badge.

Beer Taster

  • Basement 1st floor Japanese and Western Liquors Section

Salesperson with technical knowledge advises how to taste beer or evaluation method, laying upon taste, quality, style with dishes generally.
[association of Japanese craft beer authorization]

Beer Taster
Please consult with the staff who put this badge.
Convenient service about fashion

Wide fitting room

  • 4th floor formal floor

Wheelchairs and strollers can safely and easily enter the fitting room.

Repair, maintenance Renovation

Renovation of accessories

  • 1st floor Accessories reform (your treasure crafts)

We accept resize of your accessories, design Renovation.
※There is thing which accepts partly, and is not made. Please ask our staff members for more details.

Speed alteration of pants skirt

  • 2nd floor, 4th floor ladies' clothes

Quick repairs for pants and skirts, as well as hemming services available. (each shop)
The finish time is different in the situation of congestion.

Speed alteration of some fee required jeans

  • 4th floor Edwin

Speed repairs hemming of jeans to customer of dispatch.
It is limited to product of purchase in our <sales floor. > that the finish time is different in the situation of congestion

Speed alteration of pants

  • Each 5th floor men's clothes sales floor

To customer of dispatch, speed repairs hemming of pants. (each shop)
The finish time varies according to the situation of congestion.

Grind of knife

  • 6th floor Nihonbashi KIYA

We accept grind fixing of kitchen knife by custody.

Maintenance of clock

  • 8th floor clock

We accept various repair of clock including battery replacement.
Click here for details.

We take order

grooming & trimming that requires reservation

  • Roof floor Pet Shop

We accept trimming from small dog to big dog.
※Sales floor person in charge will go to medium-sized - big dog mano trimming service to meet customer of visit.
※Customer accompanying small dog puts in the carrier bag which head of dog is covered, and come.
Please order in RF Pet Shop TEL.0422-22-3931 <direct line>.

To customer accompanying child

Parent and child powder room

  • 6th floor

We put with stroller.
There are potty, babies' seat.

Powder room with babies' keep

  • Powder room (private room) for Basement level 2 - roof floor woman powder room/Basement level 3 ... roof floor man

In powder room, you can enter with child.

Powder room with babies' seat

  • Powder room/6th floors powder room for Basement level 2, Basement 1st floor, 3F, 5F, 7th floor, 9th floor, roof floor woman powder room/5th floor, 7th floor, 9th floor, roof floor man

We install seat belt folding baby sheet belonging to.

Babies' rest room

  • 6th floor baby rest room

It is available for diaper substitute, the nursing. There are hot water supply facilities.

Place pace

  • 6th floor Children's Wear, clothing

On floor of cushion, we can play barefoot.

Rental of stroller

  • In front of 1st floor, 6th floor elevator

We lend stroller to customer accompanying small child.

To bean-curd refuse or inconvenient customer

Rental of wheelchair

  • 1st floor information

As you offer wheelchair, please order person in charge casually.

Ostomate-adaptive powder room

  • 5th floor

There are ostomate-adaptive facilities.

Priority powder room

  • 5th floor, 7th floor, 9th floor

Admission is possible with wheelchair.

We do shopping without minding baggage

Parking lot mawashi service (except some tie-ups parking lot) of purchase product

  • Each purchase sales floor

We turn purchase product to basement parking area, at park Kichijoji.
Please order to sales floor person in charge at the time of purchase. (in big game, heavy goods and 7F Nitori this service exclude)
In addition, we need time from sales floor acceptance for approximately 30-40 minutes.
※We accept at 18:00, and mawashi to at park Kichijoji will be finished.

okuhai service

  • Basement 1st floor food synthesis counter

We will send product of purchase to home before preparations for dinner in Basement 1st floor Tokyu Food Show.
※We changed rate from Tuesday, October 1, 2019.

  • Fee: : Per one <tax-included >814 yen (to food basket 4 basket, 60kg except big game)
    ※5 baskets or more charge by 1 basket <tax-included >305 yen.
  • [acceptance product] : All food articles (including freshness, freezing, cold storage) for home
    ※doso of product bought in delivery of raw cake and 7th floor <Nitori>, another store, please forgive.
  • [acceptance place] : Basement 1st floor food synthesis counter
  • [delivery area] : Musashino-shi, Mitaka-shi, Koganei-shi, Nishitokyo-shi, Suginami-ku (the whole area), Nerima-ku (Sekimachikita, Sekimachiminami, Sekimachihigashi, Tatsuno-cho, Kamishakujii, Kamishakujiiminamicho, Shakujiidai, Shimoshakujii, Shakujiimachi), Chofu-shi (Jindaijihigashimachi, Jindaijikitamachi, Jindaijimotomachi, Jindaijiminamimachi, Midorigaoka)
  • [delivery time]
    ・(acceptance time) 10:00-14:00 → (delivery time) [1] 14:30-18:00/[2] 18:30-21:00
    ・(acceptance time) 10:00-18:00 → (delivery time) 18:30-21:00
    Delivery order in each time varies according to order status and road circumstances of the day.