Service for customers of Service for foreign visitors foreign country
It is Honten that plays a role as our flagship store in stronghold, Shibuya of Tokyu group. There is Bunka-mura of compound culture facilities of Tokyu group in the neighbor immediately and establishes form as new commercial facilities which culture facilities and department store unified.
We meet needs of customer including upper-class residential area to be next to in shopping support service "guest Solutions" that pursued assortment of goods which is high quality represented in 1st floor "signature avenue" where we collected prestige boutiques and the best hospitality. We promote town planning of Shibuya at good quality as refined department store.
- Tokyu Toyoko Line, Denentoshi Line Shibuya Station
- JR Shibuya Station
- Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line Shibuya Station
- Keio Inokashira Line Shibuya Station
It is about 5 minutes on foot from each line Shibuya Station.
Free circulation bus runs between in front of Honten east exit and Shibuya Hikarie south side 1st floor.
[from 10:22 to 20:15 from main store, from 10:05 to 20:00 from Shibuya Hikarie south side 1F]
Floor service information
Tax exemption service
Customer wanting tax exemption procedure accepts at Basement level 1 tax exemption counter. Please bring Passport by all means.
|Tax exemption eligible people||Where it is within six months after we enter Japan including foreign tourist|
|Standard of tax exemption procedure||
- ※When it is 500,000 yen <tax-excluded> or less, we can free total amount of money of general article and expendable supplies from taxation 5,000 yen <tax-included> or more. After the purchase, please take outside Japan within 30 days (special packing is necessary).
- ※Even if it is tax exemption eligible product, about product of some shops, tax exemption procedure may not be possible.
- ※The person bought in (tax exemption counter Business hours) on the day of the purchase come to tax exemption counter.
Help of shopping by the Chinese staff
The Chinese staff of 1F information center helps with shopping.
We rent stroller in shop to customer accompanying small child.
(Toy the sixth-floor 1st floor powder room ago)
VISA, MASTER, AMEX, various credit card including JCB are available.
The settlement by ginren card sets up possible terminal in Each floor.
Seven Bank ATM (cash dispenser)
It is ginren card and others, convenient ATM corresponding to various international card.
(Basement 1st floor, from 10:00 to 20:00)
I am so sorry, but we will show around foreign exchange counter of neighborhood as we finished the handling of the U.S. dollar on Friday, February 14, 2014.
We accept delivery to foreign countries of purchase product. for fee